WebMoves Guide: Choosing Your Furniture Removalist

So you have opened your move for bidding by our participating furniture removalists and bids are starting to flow in. It's important to understand that choosing the best removalist for your move doesn't need to be based on price alone. Indeed, you're armed with much more information to assist you in choosing the best furniture removalists when you use the WebMoves system.

While price is an important factor in choosing which furniture removalist to move with, WebMoves also displays ratings for each bidding carrier to help you make a more informed choice. Every time a furniture removalist wins a bid on the WebMoves system, the client they move is asked to provide feedback about how their furniture removal went. WebMoves furniture removalists are rated on five important factors including:

1. Punctuality - Were previous jobs performed on time? Did the removalist pickup and deliver when they were expected to? The punctuality of your furniture removalist is important when you expect to settle a property, make a flight, handover keys, and all the other time sensitive tasks involved in moving. As with any form of transport, many perfectly understandable unforeseen delays can impact on a furniture removalist's ability to pickup and deliver on time – but if a removalist is continually tardy, then this will ultimately effect their “Punctuality” rating.
2. Care – Were previous jobs undertaken with the level of care and respect one would expect their furniture to be treated with? When you're entrusting some of your most treasured items to a furniture removalist you'll want assurances that they'll be handled with care.
3. Speed – Moving is a hectic time. You've got plenty to do at both pickup and delivery. The last thing you need is a furniture removalist who drags their feet. A good furniture removalist will be expedient, yet careful, and not spend longer inconveniencing you than necessary.
4. Attitude – Has this furniture removalist been friendly and courteous to previous clients? You may not want to make friends with your removalist, but it helps if they're professional and courteous as one would expect.
5. Appearance – Nobody is concerned with whether your furniture removalist is good looking or not, but we'd all expect a level of professionality when it comes to how your removalist presents themselves.

When choosing your WebMoves furniture removalist, you'll be able to access each bidding removalist's ratings on the above criteria, in addition to their overall scores (i.e. the average of how the removalist has performed across all criteria). This system has been implemented to ensure that you're empowered when choosing your furniture removalist and to assist in keeping removalists accountable. Removalists who consistently perform poorly will be banned from using our system to protect future WebMoves users.

In addition to our rating system, you can also access individual profile pages for bidding furniture removalists. These pages are edited by the removalists themselves (and moderated by the WebMoves team) so that you can learn a little more about who they are and what to expect from your removalist.

When you choose a WebMoves furniture removalist you can move with confidence – informed about who you're moving with and how they've performed in the past.